Returns: Please carefully inspect your order upon delivery. If you received damaged or defective products, you may contact us and we will be glad to arrange a replacement for you. We do not accept returns on remedy products for health and safety reasons.
Please write to us at support@bluemorphomarket.com with your order number, the date it was placed, and information about the damaged product. Requests for replacement product must be placed within 60 days of the date of your order.
Refunds: If you are not satisfied with a product, you may request a refund (excluding shipping and processing fees).
Write to us at support@bluemorphomarket.com with your order number, the date it was placed, and information about the product you used and why you are dissatisfied. Refunds are processed with your original payment method. Please allow time for your refund to process. Requests for refunds must be placed within 60 days of the date of your order.
Our payment gateway is through WooCommerce. WooCommerce.com and our payment processor submit the refund immediately upon our request, and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.
For additional questions or concerns about our return and refund policies please contact us at support@bluemorphomarket.com.
Thank you!